Description
Senior Customer Support Coordinator
Telford
Up to £30,000 plus excellent benefits, training and progression
Are you a whizz with Excel, have excellent communication skills, experienced in FMCG Customer Services and want to work for a global organisation where you'll be valued, given excellent training, great benefits and prospects?
If the answer is yes, read on
Job role / duties
•Coordinate & effectively execute Existing Product Development / New Product Development launches on time, and to specification / budget
•Deliver plans to optimise private label performance to the sales team
•Create / deliver regular reviews of the product landscape and building action plans that include product quality testing
•Create / deliver category insight plans for customers identifying clear growth opportunities
•Manage customer complaints
•Develop / prepare presentations for customers, product meetings and trade fairs
•Participate in the customer tender process with the sales teams
•Support customer audits and lead the delivery of all follow up actions
•Support the Business Sales Manager with forecasting, costing process, stock management and sales analysis.
To be considered for this you role you MUST
•Possess marketing / product development experience within FMCG
•Have excellent verbal & written communication skills
•Be able to work in a fast paced environment whilst maintaining a high level of data accuracy
•Possess good English business skills
•Have strong project management skills, with demonstrable ability to manage varying tasks through to completion.
•Have advanced Excel ability such as: Vlookup, Sumif, Pivot Tables, Graphs
** must be able to drive and have own transport
To apply please call Jayne on 01952 453023 or apply on line. If you have not received feedback in 14 days please deem your application unsuccessful
