“Ethero have been our resource partner for near 2 years now, the effort and commitment they apply from the point of transition of the previous supplier to them was well organised and thought out.
The service that Ethero provide is reliable and robust. This allows us to continue to grow and in turn help Ethero grow too. I would recommend Ethero to future partners simply because they do what they say are going to do and have great track record with us that proves that.”
“Ethero have been supplying Knighton Foods Ltd (subsidiary of Premier Foods plc) since 2016. During this time, we have found them to be responsive, attentive and flexible, working hard to tailor their service to the ever-changing requirements of our business.
Our business environment and location make us a challenging customer to supply. However, Ethero’s customer service approach has always stood out for me, along with their staff’s local knowledge and efforts to understand our business, work environment and location in order to provide us with the best possible level of service.
From an administration, payroll and compliance perspective, I have always found Ethero to be diligent and professional and would not hesitate to recommend them to other potential clients. (Senior HR Manager)”
“I would like just send a big thank you to Ethero and special thanks to Carla for her hard work. Great job – we don’t have any issues!”
“Ethero has been our recruitment provider for temporary colleagues since 2018.
Originally ethero started as one of several suppliers but quickly established themselves as our first choice supplier and ultimately advanced to become our on-site managed service provider with a dedicated contract manager. During that time our usage has flexed up and down regularly.
Ethero were always quick to respond and always delivered a first class service including daily and monthly KPI reporting.
Ethero has maintained a professional and supportive approach to the situation and I would have no hesitation at all in recommending them to any other user of high volume temporary staff. Ethero delivered on their promises.”
“Maxell Moulding Services have been working with ethero, Telford since September 2015 on an ongoing basis for the supply of temp staff. Before September, Elise Bailey spend time talking to us and getting to know our business. Ethero have gained an understanding of what we do and our business. Ethero have gained an understanding of what we do and our business needs. They have a clear understanding of the roles we recruit for, the ethero team members have varied Industrial experience that helps them appreciate the challenges we face as a business covering such areas as pay and shift rota’s.
Over this period of time we have got to know the ethero team with regular contact from including on-site visits and meetings. We have found them to be professional and have a clear understanding of how they can help us with recruitment requirements going forward and help us manage any hurdles we face.
A seamless, professional and efficient service from ethero means our time isn’t wasted and we can rely upon them without any concern.”
“We took the opportunity to switch providers 2 years ago during a tender process which meant that we relinquished a long-standing relationship with established agency. It was a decision that I’m happy to say was the correct one. We regularly have between 10 – 20 temps on site every day in Telford throughout the year with Ethero acting as our exclusive agency staff provider. They provide us with all the MI information as requested which is bespoke to our operation and are quick to react to any requests that we have made upon them. This has meant that on 2 or 3 occasions we have made very short notice requests from temp staff (10+) due to the failure of equipment or systems and they have been able to respond as required by the business. They have also supported us ensuring compliance with the ever-changing legislation with regards to the employment of agency staff.
ethero took time to understand our operation by placing their staff in our warehouse on training days and this, alongside the pre-employment tours and the video induction they have created, has helped to ensure that they provide us with staff suitable for our operation. The quality of the staff has meant that we utilise our pool of agency workers for all permanent recruitment of warehouse operators on site and we no longer operate recruitment of staff in house for this reason. It is critical that we get the right people provided to us due to the length of time it takes to train pickers within our operation and ethero has been strong in this regard. Of course, we have had issues from time to time as is to be expected when you are dealing with agency workers. But when issues have occurred and ethero have been aware they’ve been rectified quickly.
The biggest compliment I can pay is the attention and care that is taken by Gareth and his team in dealing with us at a level I would expect if we were putting a substantial amount more business their way. I am confident that if you do indeed choose to use ethero as your supplier for agency workers you will not be disappointed”.
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ethero ltd. England & Wales - reg: 07062101 VAT Number: GB 988 9834 21
