Patient Pathway Support

Job Title: Patient Pathway Support
Job Type: Temporary
Location: Croydon (CR7)
Pay Rate: £12.95
Hours: Monday to Friday (37.5h)
Start: 07/05/2024

We are thrilled to partner with a leading health care establishment dedicated to elevating the health and welfare of the communities it serves. Currently, we are on the lookout for a Temporary Patient Pathway Support to join their team in Croydon.

Key Responsibilities:

• Handle incoming telephone calls regarding paediatric blood test appointments.
• Utilise Cerner software to book patients in for appointments accurately and efficiently.
• Coordinate appointment schedules to ensure optimal utilisation of resources.
• Liaise with health care professionals to facilitate seamless booking processes.
• Maintain accurate records of patient appointments and relevant information.
• Provide excellent customer service to patients and their care givers.
• Assist in administrative tasks related to the booking process as required.

Requirements:

• Previous experience using Cerner software is essential.
• Strong communication skills, both verbal and written.
• Excellent organisational and time management abilities.
• Attention to detail and accuracy in data entry.
• Ability to work effectively under pressure in a fast-paced environment.
• Empathy and professionalism when interacting with patients and colleagues.
• Relevant experience in a health care or administrative role is advantageous.

If you meet the above requirements and are looking to join a dynamic team dedicated to providing quality health care services please apply within or call 07378 680582!