Revenues Assistant

Revenue Assistant

Stoke-on-Trent ST4

Role and key responsibilities for Revenue Assistant

• Applying all changes to Council Tax and Business Rates accounts and authorising invoices raised by internal departments
• Take card payments using industry standard software
• Maintain an up to date knowledge of Council Tax, Business Rates and Sundry Debt legislation and internal procedures and processes and keep fully appraised of relevant changes
• Set up direct debits and deal with sensitive financial information in a confidential and secure manner
• Deal with billing exception reports and rebill accounts as necessary
• Assess and raise refunds
• Set up payment arrangements and special payment arrangements in line with our internal processes, completing financial statements where necessary
• Promote online services to residents and assist them in creating an account and linking
• this to their Council Tax or Business Rates account

Minimum Requirements for Revenue Assistant

• Knowledge of the Data Protection Act 2018, specifically around GDPR and the impact this has on the Revenues Service
• Knowledge of Revenues billing and recovery statutory legislation
• Experience of operating billing, recovery and invoicing systems
• Excellent organisational skills
• Ability to work to high degree of accuracy
• Strong written and verbal communication skills

Pay rate: £21.99

Working hours:
Monday - Friday 09:00 - 17:00

This job is commutable from the following areas, Stoke on Trent, Newcastle, Hanley, Bentilee, Bucknall, Tunstall, Burslem, Cobridge, Trentham Lakes, Longton, Meir,

If you believe that your skills and experience match what we are looking for please call our office on 01782 367818 or submit your CV by clicking "Apply Now" and we will be in touch immediately.