COMMISSION-SAFE GUIDANCE – SELLING RELEVANT Principle: Relevant is not about selling more people. It is about selling better outcomes. How to sell without killing commission: • Position Relevant as a higher-value engagement, not fewer placements • Emphasise stickier clients and longer tenure • Frame success as fewer problems, not fewer hours What to say when headcount reduces: “Relevant often stabilises operations. That usually means better-placed people who stay longer.” What sales should prioritise: • Clients with repeat errors • Clients under automation pressure • Clients frustrated with churn or rework What not to do: • Don’t push Relevant into price-only deals • Don’t promise headcount growth • Don’t sell training as a standalone Rule: If the client only wants cheaper labour, this is not the right service.