July 29, 2022
Telford, United Kingdom
Job Type


Outsourcing Coordinator
Initial 6 month contract with a view to extension

If you would like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks, this is the job for you. You will join six colleagues who are friendly, down to earth and have great senses of humour. It is a department that provides a vital service for the company's customers, so there will be pressure and the need for prioritisation and attention to detail so common sense and pride in your work will be essential. This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future.

Job role / duties

• Communicate Outsource work priority for customers on a daily/weekly basis.
• Provide quotes of sub-contract prices to customers via the Sales system.
• Prioritise Customer orders and communicate status, managing escalations.
• Answer daily queries from customers, relaying information through the system.
• Process customer requests and ensure work is managed in a timely manner
• Release service orders to suppliers for Outsource work
• Partner with logistics to verify orders are progressing as required
• Monitor turnaround time of jobs to ensure customer contractual commitments are met
• Verify request status for receipt or other processing steps for outsourced work
• Update internal system notes for individual jobs.
• Follow quality procedures to log certificates onto the internal system for auditing purpose.
• Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support.

To be considered for this role you MUST:

Have proven ability to prioritise and possess excellent attention to detail
Have exceptional written & verbal communication skills
Be able to work under pressure in a fast paced environment
Have advanced MS Office ability and ideally have used a CRM
Have ideally worked in either a planning, purchasing or supply chain administrative role


For more information and to apply for this role call Jayne on 01952 260627 or apply online. If you have not received feedback in 14 days, please deem your application as unsuccessful.

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