August 4, 2022
Telford, United Kingdom
Job Type


Customer Services Executive
Halesfield, Telford

Role and key responsibilities Customer Services Executive
• Preparing Estimates for designated client accounts
• Following up estimates
• Processing customer orders
• Requesting proofs/artwork
• Creating job bags for production
• Processing call offs/ delivery requests which will include booking in transport with customers
• Updating and maintaining databases
• Providing technical advice and assistance to customers
• Stock control/management by updating customer stock reports
• Telephoning / e-mailing customers regarding stock availability
• Liaising with internal transport department to provide delivery times and proof of deliveries to our customers
• General administration which will include filing, photocopying, posting customer samples

Minimum Requirements for Customer Services Executive
• The successful candidate will be self-motivated with a strong commitment to exceptional service
• Excellent verbal and written communication skills
• Ability to work in a small team as well as on an individual basis
• Strong attention to detail and proof reading skills
• Exceptional organisational and planning skills
• Ability to be flexible and work across multiple accounts
• IT literate including the use of Microsoft Office - Word/PowerPoint/Excel

Pay rate: £10.75ph

Working hours:
Mon - Fri

In return for Customer Services Executive
• Great progression opportunities
• Free Parking on site
• Shopping Discounts including Discounted Gym Membership
• Pension scheme
• Health Benefits
• Discounted Restaurants

If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" or call Chloe on 01952 260627 and we will be in touch immediately.

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